Susan is Director of Planning and Institutional Improvement Initiatives in the Division of Planning and Institutional Improvement at IUPUI and an adjunct faculty member in IUPUI’s Department of English. Previously, she directed the Office of Professional and Instructional Development for the University of Wisconsin System, where she also served as Senior Academic Planner and Special Assistant to the Senior Vice President for Academic Affairs.

Susan directed IUPUI's student              e-Portfolio effort for 12 years, guiding    its development from a fledgling project to an established campus wide initiative. Susan co-edited Electronic Portfolios: Emerging Trends in Student, Faculty, and Institutional Learning (Stylus, 2001), among many other publications; served as assessment editor for About Campus from 2006-2010, and is currently associate editor of Assessment Update. With Stephen Hundley, she co-edited the recent volume Trends in Assessment: Ideas, Opportunities, and Issues for Higher Education.

Stephen is the Senior Advisor to the Chancellor for Planning and Institutional Improvement at IUPUI, a Professor of Organizational Leadership, and leads IUPUI’s Office of Planning and Institutional Improvement.

Stephen chairs the annual Assessment Institute in Indianapolis, is executive editor of Assessment Update (an award-winning, bi-monthly publication from Wiley), and serves as host of Leading Improvements in Higher Education.  Stephen has addressed a variety of audiences in more than 30 countries on six continents and throughout the United States.  He writes, consults, ad presents on topics related to organizational effectiveness, learning and development strategies, and higher education administration.